Contact Us

Customer Care Service

Email: info@jnby.com.au

Phone: 0396 549 390 / 0416 751 557

Hours: 10:00am – 5:00pm Monday to Friday (EST)

Or visit our stores to call your nearest store.

 

Please include your account information, your online order number (where applicable) and contact details in all correspondence to assist us in handling your query appropriately.

Our customer service team endeavours to respond to your queries as quickly as possible. In busy periods, however, please allow up to 72 hours for us to return your query.

 

CUSTOMER CARE & CAREERS ENQUIRIES:

info@jnby.com.au

 

PR & MARKETING ENQUIRIES:

au.jnby@gmail.com